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HOW TO CONTACT US
During the COVID-19 Pandemic, we are operating at reduced hours in a commitment to keeping our staff and souls safe and healthy. Our showroom is open for shopping, and our office will be closed indefinitely on Mondays, but will continue dispatching your orders every other weekday. While there are no delays in getting your orders out our doors, there may be some limitations on postal services in your area*, so please give your delivery drivers a little extra time to get their jobs done safely and securely. From the bottom of our hearts, we thank you SO MUCH for your continued support and understanding during this time of uncertainty.
*COVID-19 shipping delays update: we have been advised that Canada Post shipping timeframes are delayed, therefore please allow for slight delivery delays.
GET IN TOUCH:📧 Email: firstname.lastname@example.org
ONLINE CUSTOMER SERVICE
(Please allow 72 hours for us to reply)
1067 rue Atateken,
Montréal, QC, H2L 0E5
MAILING ADDRESS (for returns):
Pick up: If this is your first time buying with us, and you're not entirely sure what you're after, this option is for you. Shop online, choose your style, size, colour (the whole rainbow if you want), and select "Pick Up" for your shipping method. Your order will be packed up and ready for you to collect from our store in Montreal the following business day. You're most welcome to try on your suits when you come to pick them up, and swap over anything that isn't quite "you". We want you to look and feel confident, beautiful and ready to take on the world in your new JOLYN's!
Parcels will be ready for pick up after 1pm the next business day of placing your order, i.e. if you order on Monday at 3pm, your suits will be ready by 1pm on Tuesday. Please await confirmation of your parcel being dispatched before attempting to pick up.
POP-UP REQUESTS: email@example.com
TEAM ORDER REQUESTS: firstname.lastname@example.org
1067 rue Atateken
- Tuesday - Friday 11 am - 5 pm
- Saturday 10 am - 4 pm