HOW TO CONTACT US

During the COVID-19 Pandemic, we are operating at reduced hours in a commitment to keeping our staff and souls safe and healthy. Our store is open for shopping, and our office will be closed indefinitely on Mondays, but will continue dispatching your orders every other weekday. While there are no delays in getting your orders out our doors, there may be some limitations on postal services in your area*, so please give your delivery drivers a little extra time to get their jobs done safely and securely. From the bottom of our hearts, we thank you SO MUCH for your continued support and understanding during this time of uncertainty.

*COVID-19 shipping delays update: Our courier and delivery partners are still experiencing overwhelming demand domestically. Record volumes, increased safety measures and difficulties entering and accessing all areas are contributing to delays, so please be kind and patient when waiting for your parcels to arrive - everyone is doing their best to work through the craziest phase of our lives. 

 

GET IN TOUCH:

📧 Email: infocanada@jolyn.com
📲 Instagram: @jolyncanada
👩‍💻 Facebook: JOLYN Canada

QUESTIONS?

If you have questions about your order, be sure to have a browse through our Frequently Asked Questions page before sending us an email, as this magical page more than likely holds the answers you seek ;). Find out everything; from Shipping, to Returns, to Size Guide - all the JOLYN mysteries solved!

ONLINE CUSTOMER SERVICE  

(Please allow 48 hours for us to reply)

infocanada@jolyn.com

Monday - Friday // 9am - 5pm EST

OFFICE LOCATION:

JOLYN Canada
1067 rue Atateken,
Montréal, QC, H2L 3K6

 PICK UP:

Parcels will be ready for pick up after 1pm the next business day of placing your order, i.e. if you order on Monday at 3pm, your suits will be ready by 1pm on Tuesday. Please await confirmation of your parcel being dispatched before attempting to pick up. 

POP-UP REQUESTS:  canada@jolyn.com

TEAM ORDER REQUESTS:  infocanada@jolyn.com

 

 

FIND US:

JOLYN CANADA
1067 rue Atateken
Montreal, QC
H2L 3K6

Store hours:

  • Wednesday - Friday 11 am - 4 pm
  • Saturday & Sunday 10 am - 4 pm